Kaplan University Maine Library Overdue Policy
Patrons are expected to return materials on time. If necessary, most items may be renewed once.The Kaplan University Maine Library does not assess daily fees for overdue materials. However, items long overdue will be billed as follows:
Timeline
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Kaplan University Maine items
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Minerva ILL items
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2 days prior to due date
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Courtesy Notice issued of items reaching due status (Through email)
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Courtesy Notice issued of items reaching due status (Through email)
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3 days past due
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Overdue Notice issued (email)
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10 days past due
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Second Overdue Notice issued (email)
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Overdue Notice issued
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20 days past due
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Billing Letter (email & mail)
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Billing Letter (mail)
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30 days past due
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The charge (plus a $5.00 per item processing fee) is placed on the student’s College account, and the student is placed on Library Hold***
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The charge is placed on the student’s College account, and the student is placed on Library Hold***
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45+ days past due
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No refund
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91+ days past due
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No refund
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***Students on Library Hold will not be able to register for courses or obtain diplomas, certificates or transcripts until the items are returned (within the refund period), or the bill is paid.
Kaplan University Maine library materials are billed at retail cost, unless replacement cost is significantly higher - $5.00 minimum. Items borrowed through Requesting or Inter-Library Loan may incur significantly higher charges.
Important Points to Remember …
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Patrons are responsible for materials that have been borrowed in their name - lending materials to others is not recommended, and failure to receive a notice is not an excuse.
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Patrons may view their own borrowing records and renew most materials once by going online to Minerva <http://minerva.maine.edu/> and clicking on “View Your Patron Record.” Note: once items reach billed status, they cannot be renewed.
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Students who have billed items may neither borrow additional titles from the Kaplan University Maine Library, nor request items from other libraries.
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Financial aid will not be used to cover bills for library items.
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If a patron feels a notice is incorrect, he or she should contact a Librarian immediately.
Kaplan University Library 5/25/10
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